Quantifiably Better
Quantifiably Better: Delivering Human Resource (HR) Analytics from Start to Finish, by Steve VanWieren
Learn simple yet effective methods for measuring employee satisfaction and performance.
Topics
Chapter 1—one less thing
Do whatever it takes
Feeding yourself smartly
The data-insight-action cycle
It works for all kinds of problems
Failure to communicate
Don’t overthink it
Chapter 2—understanding your data: the seven c’s
The seven c’s
The first of the seven c’s – certainty
The second of the seven c’s – coverage
The third of the seven c’s – completeness
The fourth of the seven c’s – consistency
The fifth of the seven c’s – currency
The sixth of the seven c’s – commonality
The seventh of the seven c’s – chance
Creating a data quality scorecard or dashboard
Chapter 3—manipulating your data: put your stake in the ground
Attribute creation
Take your data knowledge to the next level
Another detailed example
The shockingly complex example of tenure
Chapter 4—monitoring your data: follow everything
Managing analysis paralysis
An example of when data crosses a control limit
Turning data into smart data
The hr gps system
Data without insight
Chapter 5—preparing for action: the data and analytics maturity model
Learning the ropes
Success leaves clues
Daily change for success
Chapter 6—purpose-driven analytics: understanding motivators
Employee engagement and turnover
Employee motivators
Chapter 7—experimenting with action: the item model
Improving and reinventing leadership
The item model
An example in reducing turnover
Chapter 8—watch out for these things
Show only the things you need
Turn small stuff into big stuff
Passion and incentives
The shiny car scenario
Setting goals for others
Chapter 9—everything can be quantifiably better
The project plan
References
Your CEO just came to you, the HR leader, and said she was hearing rumors about the turnover rate going up. She asks you why this might be happening and how it is could be affecting the bottom line. Are there certain leadership issues? Are engagement levels changing? Is there a problem with the company culture?
These are all logical questions. You have hunches for answers, but you have no way to prove those hunches. You know your CEO is going to want data to support any argument you make.
You are sure that the answers to her questions are buried in the employee data collected in the different HR systems you have. You have been reading about “HR analytics”, and you wonder how you would answer her question differently if you really understood the data about your people.
Quantifiably Better provides a path to follow in search of these answers. It will help you if you are just getting started with your HR analytics initiative, or if you are looking for ways to expand your existing HR analytics practice. In the end, you will find that the insights you desperately seek are easier to find than you ever imagined.
About Steve
Steve VanWieren is the Head of Data Science at LifeWorks, where he is helping to pioneer the use of advanced analytics in the holistic engagement and wellness domain. He is also the founder of PredictHR, a thought leadership and consulting organization focused on the development of predictive analytics for HR leaders. Steve launched the award-winning predictive analytics function at Ultimate Software, and also created numerous data and analytics functions at Equifax, helping advance the usage of data and analytics to improve the quality of consumer and commercial data in the United States. Steve spends his free time with his family, writing music, playing fantasy sports, thinking big, and studying numbers of all kinds.
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